Frequently asked questions

Who are we?

We are a group of people from very diverse backgrounds, driven by the purpose of uniting families through time. We believe that every life is important, and we want to preserve and safeguard as many stories and experiences as possible, inviting those who use Almaya to embark on a journey of self-discovery as they go about their daily lives. 

We use technology in a safe way, as a means to better connect with those we love the most.
We have a group of experts who work to make the Almaya experience something unique, innovative, and special, that allows us to connect today, and always.

How does EmulateMe work?

Create your Smart Avatar by uploading a profile picture, a voice note, and relevant information such as a biography and other documents about the person. This will enable you to ask the Smart Avatar questions and receive text, audio, and video answers that accurately represent the person's voice and appearance.

Why should I use EmulateMe?

A Smart Avatar is a digital representation of a person that can communicate through text, audio, and video. It can be created using EmulateMe by uploading a profile picture, a voice note, and relevant information such as a biography and other documents about the person.

What is a Smart Avatar?

A Legacy in Almaya is a digital collection of content recorded by someone in video or audio format, answering prompts specially designed by a team of philosophers and psychologists about their history, learning experiences, tips, recipes, and more.
In addition, it is possible to add pre-existing content to Almaya by uploading videos you have recorded outside the app at significant moments.

What kind of information do I need to create a Smart Avatar?

To create a Smart Avatar using EmulateMe, you need a profile picture, a voice note, and relevant information such as a biography, voice and/or video recordings as interviews of the person.

Can I see a sample?

Yes, that is what Lisa’s Legacy is for.
Lisa is a sample Legacy that you can interact with just as your Loved Ones would interact with your Legacy.This includes listening to all the content she recorded, reacting and commenting on her videos, and interacting with ALMA, our artificial intelligence that will accompany you through them.
To access Lisa, you must enter the "Other Legacies" section available in the "Legacy" screen of the app.
All users have Lisa as a Loved One from the moment they start their journey in Almaya.

Can I create Smart Avatars of other people?

Yes, you can create Smart Avatars of other people using EmulateMe, as long as you have their permission and access to the necessary information and media.

Please check our Terms and Conditions

Is EmulateMe a secure and private platform?

Yes, EmulateMe is a secure and private platform that uses advanced security measures and encryption to protect user data and ensure privacy. The platform is compliant with GDPR and other data protection regulations.

How much EmulateMe costs?

You can subscribe to a plan on EmulateMe, which offers various limits on the number of text, audio, and video answers. For more detailed information on the subscription plans, visit  emulateme.almayalife.com/pricing

How can I start?

Click here to start creating your Smart Avatar in EmulateMe.
With just 3 simple steps and in less than 3 minutes you can start talking with it.

What languages is EmulateMe available in?

EmulateMe is available in English. We are working to bring new languages soon.

Is Emulateme going to sell my information to other companies?

Definitely not. EmulateMe is a secure and ad-free space, your data is protected. In addition, Smart Avatars are private, which means that no one can access the content.

I have a problem, what do I do?

You can contact our team of specialists by sending us an email at hello@almayalife.com